Returns & Exchanges

We want you to love your new fit, but if something isn't right, we offer returns for store credit within 30 days of delivery. Please ensure all items are in their original condition with tags attached and hygiene seals in place.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is unworn and unwashed.

• 3.
  Post Your Return

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized postal location.

• 4.
  Receive Store Credit

  Once our warehouse team processes your return, you will receive an email with your store credit voucher to use on your next White Fox purchase.